According to some recent fleet maintenance statistics on AutomotiveFleet.com, the repair cost (labor and parts) of running your ageing fleet increases annually by 5% to 7%, but when you look closer at the segment breakdowns, the numbers are much more dramatic. Looking at “Repair Spend by Odometer”, we see the cost rise almost 10 times once the vehicle hits over 90,000 km and “Repair Spend by Months in Service” shows a jump of nearly 8 times once we get past the 37-month mark. Furthermore, these statistics exclude regular tire and oil changes, rental of replacement equipment and emergency overtime costs, or accident expenses. If these jumps seem extreme to you, it’s because they are, but they are a manageable part of the cost of maintaining a fleet. Keeping your fleet assets (vehicles and other mobile-fueled equipment) and drivers safe, productive, and mobile is pivotal to reaching your organization’s sales and service goals. A great Fleet Management software will help you keep an educated eye on your maintenance costs, indicate when they begin to rise, and how to plan for the optimization of the fleet. So, what can you do to keep your fleet in optimal shape?
Regardless of the type of equipment that makes up your fleet, adequately maintained vehicles reduce unscheduled repairs and downtime. Talk to your insurance supplier, and they will happily ramble off a long list of ways to save money with preventive maintenance. The good ones even tell you upfront why it helps them keep down your insurance costs: accidents and breakdowns increase your premiums and rates. Some will give friendly statistics such as:
You can also visit your governmental regulatory site (e.g. SAAQ here in Quebec) and get the rundown of “mandatory mechanical inspections” and maintenance requirements for almost any type of vehicle. In many industries, such as public transportation, inspection stickers are only given once the vehicle is cleared through regularly scheduled maintenance programs and, in the worst-case scenario, when defect repairs are done. On a more personal level, every vehicle owner’s manual includes the strongly recommended check-up schedule for preventive maintenance. Remember that this is how manufacturers can guarantee the quality of their products. They give you ways to optimize the life-service cycle of your assets. We suggest you follow their advice.
2. Pay close attention to your total cost of ownership
3. Spec your vehicles carefully
It’s essential to understand and predict the demands each vehicle will face. Dedicating the time to outline your vehicle usage needs (spec’ing) will help reduce operational costs. Miss-spec’ing your vehicles based on function demands (e.g. load capacities) will lead to usage issues down the road that would impact your maintenance budget. Whereas an over-spec’d vehicle might cost more upfront, its depreciation will leave you with an unnecessary loss. Working with your fleet management software when spec’ing replacement vehicles based on usage, operating conditions, and what’s being carried gives you a clearer picture of when and where to make educated investments. Isn’t it more enjoyable to enter a conversation with a supplier when you are both on the same page with your knowledge of the needs of your fleet?
4. Clearly communicate company policies with drivers and asset operatorsIn regard to the vehicles, give all your drivers/operators a sense of co-ownership by asking them to participate in the optimization of the assets and making them aware of their responsibilities and company vehicle use policies. Their productivity and performance will benefit from having a complete understanding of your company’s preventive maintenance schedules and maintenance programs and knowing how to be responsible when the vehicle needs repairs or is involved in an accident. The operators and assets are equally part of your team, and all need to have the common goal of delivering excellent service to your clients and growing your company's profitability. Using fully integrated fleet management software with user-friendly dashboards will play a vital role in this sharing for you and allow your fleet managers to excel in building their winning teams.
5. Go back to the basics: checking tire pressure regularlyTire pressure is the most commonly recommended maintenance task, and yet one we frequently overlook. Tire pressure affects vehicle handling, tire wear, and fuel mileage, contributing to a vehicle’s life cycle and a driver’s safety. Furthermore, seasonal changes also affect tire pressure. We are clearly cautioned in an article from wheels.ca: “Transport Canada statistics show that a vehicle with tire pressures that are 25 per cent lower than specified is three times more likely to be involved in a crash.” Even a very detailed scientific research paper from the U.S. Department of Transportation expounds on the dramatic performance losses for improperly inflated tires. If you take nothing else from this study, take that this is a very manageable aspect of vehicle performance, and you need to put this in the hands of your drivers and operators, not just your mechanics. Most fleets have a diverse-vehicle fleet, and keeping all the different optimal tire inflation rates is a simple aspect of your preventive maintenance software.
6. Seek and forge a strong partnership with your fleet maintenance providers
When issues arise, you need to rely on your fleet maintenance provider. Reliability stems from trust and clear communication. Partnering with specialists who care for all your preventive maintenance needs makes it easier and more cost-effective when more significant problems arise. For example, if a vehicle needs repairs and there’s a setback, your preventive maintenance software contains a record of the maintenance history with your service provider and sharing this information with them can often shorten the repair time. This shorthand communication allows them to step in and assist in expediting the repair, minimize downtime, improve customer satisfaction, and optimize productivity.
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We can discuss your issues and concerns in more detail and advise a CMMS fleet maintenance software that will suit your company.