The business world was rocked when Stephen R. Covey, the author of the best-selling book said, “ineffective people live day after day with unused potential.” Industry leaders, managers, and entrepreneurs everywhere quickly realized he wasn’t only talking about people, he was also describing the primary factors limiting a company’s growth.
Being a fleet manager has its unique challenges.
The Bad News
For over a year, we have been reading articles about Montreal buses running out of gas and then a whole lot of finger pointing as to where the blame should go. Unfortunately, pointing fingers seldom motivates anyone to find a solution, much less implement one. While we prefer looking for a solution, we thrive on challenges like this one, so go ahead and point those fingers our way. The Montreal Transit Authority (STM) is one of Coencorp’s oldest and most valued customers and we can tell you that the problem is much more complex than it seems, but also a lot simpler to solve than any of the articles have suggested. Let’s just say that there are a lot of steps and people involved in every aspect of decision-making when it comes to public safety. At the end of the day, we are grateful that the checks and balances are in place to protect the tens of thousands of daily travelers using public transit. As with all complex systems, the solution is often clearer than any implementation of it, but when it’s implemented, we must acknowledge the heroes who were patient enough to follow due diligence for our safety.
Today we give special recognition to some important partners who contribute to our success, the fleet managers themselves. Thanks to these hard-working and strategically essential employees from all the industries we serve, Coencorp has been growing for three decades, building the most comprehensive, fully integrated, customizable, and user-friendly fleet management system available, . To better understand what makes these partners so important to us, we need to take a look at all they do on a daily basis and how their business needs become our primary functions.
Pay Attention, Or You'll Pay!
I was planning my budget the other day and thinking about how much gas I used for trips to and from work, to do groceries, to the gym, to go on weekend outings with friends and family, and I realized that other than the mileage on my odometer, I didn’t really track where I spent on fuel each week; much less for each month, or year. I suppose if I knew I’d be a little shocked, and I’d also be a little more careful about what I paid for gas, how I operated my car, and how many trips I made each day. The truth was, I only had a vague idea about my gas spending behavior and I probably wouldn’t even see if my changes made any major difference or not to my single car usage. Then I thought about my clients.
Across industries and markets, we hear the call to real-time data collection and its importance to profitable big data analytics. Companies with fleets to manage have known this for a long time and continue to partner with fleet management system (FMS) suppliers to improve business practices and outcomes.
Where Your Fuel Management System Makes You Money
When discussing the high costs of fleet management, our customers often tell us fuel consumption is on par with expenses related to labor. In fact, they tend to complement each other in clear and trackable ways. The most obvious is when your fleet increases in size, so do labor and fuel expenses. However the relational increase isn’t always a one to one ratio. The question is why it sometimes seems to increase exponentially.
Whenever a firm lists its requirements for any system, be it for the management of fuel, maintenance, or real-time tracking of assets in the field, that list typically revolves around two basic ideas: record keeping and control. We want to make sure certain things get done at certain times, some things only happen under specific conditions, and reports exist to account for whatever has already occurred. Spec requirements often specify the exact reports the fleet managers look for and how operations are to be conducted, but they rarely detail how exceptions are to be handled.